Traer Municipal Utilities took possession of the natural gas franchise on September 15, 2020. We serve all the natural gas customers within the city limits. TMU has 4 qualified operators on staff to handle the day to day operations of the natural gas system and they are fully equipped and prepared to handle emergencies.
Traer is fortunate to own and operate its own local gas utility for these reasons:
Local Control
Decisions made about the rates for natural gas service and the operations of the utility are made by local people that meet right here in town at monthly meetings. These meetings are open to the public.
Local Ownership
Because the utility is locally owned the money you spend on utility service stays in town and benefits the community.
Community Support
Support was provided for the library renovation, Traer Theater, for the addition of lots in Prairie West, and for the pool. The street lights are maintained at no cost to the city. Over a 5 year period, the utilities spent nearly $800,000 for goods and services from local merchants. In addition, the utility makes payments to the City in the amount of $120,000 annually. This payment is referred to as a payment in lieu of taxes. Local people are employed to run the utility and because they are local, the response time to calls for help or emergencies is a fraction of what it could otherwise be.
The 2018-2019 Low-Income Home Energy Assistance Program (LIHEAP) has been established to help qualifying low-income Iowa homeowners and renters pay for a portion of their primary heating costs for the winter heating season. The assistance is based on household income, household size, type of fuel, and type of housing.
“PS” is Project Share – a program that assists needy households in paying their winter energy bills. You can help this effort by adding a regular Project Share contribution to your utility payment, or by making a direct donation to Project Share. These funds are distributed to your neighbors in need.
Persons desiring to request information from or register complaints with Traer Municipal Utilities concerning electricity service may do so by contacting:
General Manager
649 2nd Street, Traer, IA 50675
319-478-8760
If the utility has not been able to help you with your problem concerning electricity service, you may
contact the Iowa Utilities Board toll-free at 1-877-565-4450. You may also write the Iowa Utilities Board at 1375 E. Court Ave. Room 69, Des Moines, lA 50319-0069, or by e-mail at customer@iub.lowa.gov